Privacy policy

Effective Date: [July 20, 2026]
Last Updated: [July 20, 2026]

Corona del Mar Health, Inc. (“Corona del Mar Health,” “Practice,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website at [coronadelmarhealth.com] (the “Website”).

This Privacy Policy explains the types of information we may collect through the Website, how we use and disclose that information, and the choices available to you.

1. Scope of This Privacy Policy

This Privacy Policy applies to information collected through:

  • The Corona del Mar Health Website;

  • Contact and general inquiry forms;

  • Membership-interest and waitlist forms;

  • Consultation or appointment-request forms;

  • Email newsletter sign-ups, if offered;

  • Cookies and similar Website technologies; and

  • Links or integrations involving scheduling, payment, secure messaging, telehealth, or patient-portal services.

This Privacy Policy applies primarily to information collected through our public Website. It does not replace our Notice of Privacy Practices, which explains how we use and disclose protected health information in connection with medical care.

When information is protected health information under applicable healthcare privacy laws, our Notice of Privacy Practices will govern that information.

2. Important Medical and Emergency Notice

The Website is intended for general informational and administrative purposes. Information on the Website is not a substitute for professional medical advice, diagnosis, or treatment.

Do not use the Website, contact form, waitlist form, ordinary email, or text messaging to communicate a medical emergency or urgent medical concern.

For a medical emergency, call 911 or go to the nearest emergency department.

Submitting an inquiry, joining the waitlist, requesting a consultation, or communicating through the Website does not by itself establish a physician-patient relationship. A physician-patient relationship is established only after Corona del Mar Health formally accepts you as a patient and all required agreements, consent forms, and enrollment procedures have been completed.

Unless a form is specifically identified as secure and appropriate for medical information, please do not submit detailed medical records, Social Security numbers, financial account information, photographs, or other highly sensitive information through the public Website.

3. Information We Collect

Information You Provide to Us

Depending on how you interact with the Website, we may collect:

  • Your name;

  • Email address;

  • Telephone number;

  • Mailing address;

  • Preferred method of communication;

  • General information about your interest in Corona del Mar Health;

  • Membership or waitlist preferences;

  • Consultation or appointment-request information;

  • Questions and communications submitted to us;

  • Information you submit through secure forms or patient portals;

  • Payment or transaction information processed through third-party payment providers; and

  • Other information you voluntarily provide.

You should provide only the information reasonably necessary for us to respond to your request.

Information Collected Automatically

When you visit the Website, we or our Website service providers may automatically collect limited technical information, such as:

  • Internet Protocol address;

  • Browser type;

  • Device type;

  • Operating system;

  • Approximate location derived from your Internet Protocol address;

  • Pages viewed;

  • Referring and exit pages;

  • Date and time of access;

  • Website features or links used; and

  • Cookie or device identifiers.

We may use this information to operate, secure, maintain, and improve the Website.

Information Received Through Third-Party Services

We may receive information from third-party services used in connection with the Practice, including:

  • Appointment-scheduling services;

  • Secure messaging platforms;

  • Patient portals;

  • Electronic health record systems;

  • Telehealth platforms;

  • Payment processors;

  • Website hosting providers; and

  • Other services you authorize to provide information to us.

Information you submit directly to a third-party service may also be subject to that service provider’s privacy policy and terms.

4. How We Use Information

We may use information collected through the Website to:

  • Respond to questions and inquiries;

  • Contact individuals interested in the Practice;

  • Administer the membership waitlist;

  • Provide information about membership availability;

  • Schedule consultations or appointments;

  • Determine whether our services may be appropriate for a prospective patient;

  • Provide administrative and patient-support services;

  • Process payments and maintain transaction records;

  • Send appointment, membership, or operational communications;

  • Provide educational or promotional communications when authorized;

  • Operate, maintain, and improve the Website;

  • Evaluate Website usage and performance;

  • Protect the Website and Practice against fraud, misuse, security threats, and unlawful activity;

  • Maintain required business, financial, legal, and professional records;

  • Comply with applicable legal, regulatory, licensing, and professional obligations;

  • Establish, exercise, or defend legal claims; and

  • Carry out other purposes disclosed when information is collected.

We will not make a medical diagnosis or treatment decision based solely on information submitted through a general Website inquiry.

5. Medical Information and HIPAA

Information submitted before you become a patient may not necessarily constitute protected health information under the Health Insurance Portability and Accountability Act of 1996, commonly known as HIPAA.

Once information is created, received, maintained, or transmitted by Corona del Mar Health in connection with providing healthcare and is protected under applicable law, we will handle it in accordance with our Notice of Privacy Practices and applicable federal and California medical privacy laws.

If this Privacy Policy conflicts with our Notice of Privacy Practices regarding protected health information, the Notice of Privacy Practices will control.

Our Notice of Privacy Practices is available at:

[Insert link to Notice of Privacy Practices]

You may also request a printed or electronic copy by contacting the Practice.

6. How We Disclose Information

We do not disclose personal information except as reasonably necessary to operate the Practice, provide requested services, comply with the law, or as otherwise described in this Privacy Policy.

Service Providers

We may disclose information to service providers that perform functions on our behalf, including:

  • Website hosting and maintenance;

  • Cybersecurity and fraud prevention;

  • Secure communications;

  • Appointment scheduling;

  • Patient-portal services;

  • Electronic health record services;

  • Telehealth services;

  • Payment processing;

  • Email delivery;

  • Document storage;

  • Practice administration; and

  • Website analytics.

Service providers are permitted to process information only as necessary to provide their services to us or as otherwise permitted by their agreements and applicable law.

When a service provider receives protected health information on our behalf, we will use appropriate agreements and safeguards when required by law.

Treatment, Payment, and Healthcare Operations

Once a physician-patient relationship has been established, information may be used or disclosed for treatment, payment, healthcare operations, care coordination, referrals, and other purposes described in our Notice of Privacy Practices.

Legal and Regulatory Requirements

We may disclose information when reasonably necessary to:

  • Comply with applicable laws, regulations, subpoenas, court orders, or lawful governmental requests;

  • Respond to professional licensing or regulatory authorities;

  • Protect the rights, safety, and property of the Practice, our patients, Website visitors, or others;

  • Investigate fraud, security incidents, or suspected unlawful conduct; or

  • Establish, exercise, or defend legal claims.

Professional Advisers

We may disclose information to attorneys, accountants, insurers, consultants, and other professional advisers when reasonably necessary and subject to applicable confidentiality requirements.

Business or Practice Transition

Information may be transferred as part of a merger, acquisition, sale, restructuring, succession, or other transition involving the Practice, subject to applicable medical privacy, professional, and confidentiality requirements.

At Your Direction

We may disclose information to another person or organization when you request or authorize us to do so.

7. Sale and Sharing of Personal Information

Corona del Mar Health does not sell personal information for money.

We do not sell protected health information or disclose protected health information for targeted advertising.

We do not knowingly share health-related information for cross-context behavioral advertising.

If our practices change, we will update this Privacy Policy and provide any notices or choices required by applicable law.

8. Cookies and Similar Technologies

The Website may use cookies and similar technologies to:

  • Provide essential Website functions;

  • Remember preferences;

  • Improve Website security;

  • Understand general Website traffic;

  • Identify technical problems; and

  • Improve Website content and performance.

You may configure your browser to reject or delete cookies. Some Website functions may not operate properly when cookies are disabled.

We do not authorize advertising technologies to intentionally collect information entered into appointment, membership, medical, or secure patient forms.

9. Website Analytics and Tracking Technologies

We may use limited Website analytics tools to understand general traffic and Website performance.

We seek to configure analytics services to minimize the collection and transmission of sensitive information. We do not intend to place advertising pixels or similar tracking technologies on patient portals, authenticated pages, medical forms, or pages that reveal specific health information.

Third-party services integrated with the Website may independently collect technical information according to their own privacy policies.

10. Email, Telephone, and Text Communications

When you provide your contact information, you authorize us to respond using the contact information you provide.

Ordinary email and standard text messaging may not always be secure. Please do not send detailed medical information through ordinary email or text unless the Practice instructs you to use an approved secure communication method.

We may send administrative communications concerning:

  • Your inquiry;

  • Your waitlist status;

  • Membership availability;

  • Consultations or appointments;

  • Practice operations;

  • Forms or agreements you requested; and

  • Services in which you expressed interest.

When permitted by law, we may also send educational or promotional communications. You may unsubscribe from promotional emails by using the unsubscribe link in the message or contacting us.

Unsubscribing from promotional communications will not prevent us from sending necessary administrative, transactional, or patient-care communications.

11. Data Security

We use reasonable administrative, physical, and technical safeguards designed to protect information against unauthorized access, use, alteration, loss, or disclosure.

Our safeguards may include:

  • Access controls;

  • Password protections;

  • Encryption where appropriate;

  • Secure Website hosting;

  • Vendor review;

  • Staff confidentiality requirements;

  • Software and security updates;

  • Data backup procedures; and

  • Policies governing the handling of confidential information.

No Website, email system, electronic transmission, or storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.

12. Data Retention

We retain information for only as long as reasonably necessary to:

  • Respond to inquiries;

  • Administer membership and waitlist requests;

  • Provide requested services;

  • Maintain business and financial records;

  • Comply with legal, licensing, medical-record, tax, and professional requirements;

  • Resolve disputes;

  • Enforce agreements; and

  • Protect against fraud or security threats.

Retention periods may vary depending on the nature of the information and the purpose for which it was collected.

Medical records are retained according to applicable laws and Practice policies and are governed by our Notice of Privacy Practices.

13. Your Privacy Choices

You may contact us to:

  • Update or correct your contact information;

  • Withdraw from the membership waitlist;

  • Change your communication preferences;

  • Unsubscribe from promotional communications;

  • Request information about personal information collected through the Website; or

  • Request deletion of information that we are not legally or professionally required to retain.

We may need to verify your identity before processing certain requests.

Requests involving medical records or protected health information will be handled according to our Notice of Privacy Practices and applicable medical-record laws.

14. California Privacy Rights

To the extent applicable, California residents may have the right to:

  • Request information about categories of personal information collected;

  • Request access to certain personal information;

  • Request correction of inaccurate personal information;

  • Request deletion of certain personal information;

  • Learn the purposes for which personal information is collected and used;

  • Learn the categories of third parties to whom information is disclosed;

  • Opt out of the sale or sharing of personal information;

  • Limit certain uses of sensitive personal information; and

  • Exercise applicable privacy rights without unlawful discrimination.

Some California consumer privacy requirements may not apply to Corona del Mar Health because of statutory thresholds or healthcare-related exemptions. Protected health information may instead be governed by HIPAA, California medical privacy laws, and our Notice of Privacy Practices.

15. Children’s Privacy

The public Website is intended for adults and is not directed to children under 13.

We do not knowingly collect personal information directly from children under 13 through the public Website without appropriate authorization from a parent or legal guardian.

A parent or legal guardian should contact the Practice directly regarding medical services for a minor.

16. Third-Party Websites and Services

The Website may contain links to services operated by third parties, including scheduling platforms, patient portals, payment processors, map services, and social-media platforms.

Corona del Mar Health is not responsible for the privacy, security, availability, or content practices of third-party services that we do not control. You should review the privacy policy of each third-party service before providing personal information.

17. Visitors Outside the United States

The Website is operated from the United States and is intended primarily for individuals located in the United States.

Information submitted through the Website may be processed and stored in the United States, where privacy laws may differ from those of other jurisdictions.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our Website, services, vendors, information practices, or legal obligations.

The updated policy will be posted on this page with a revised “Last Updated” date. When appropriate, we may provide additional notice of material changes.

19. Contact Us

Questions, concerns, or requests regarding this Privacy Policy may be directed to:

Corona del Mar Health
Attention: Privacy Officer
Email: info@coronadelmarhealth.com
Telephone: 949-541-9050
Website: coronadelmarhealth.com

For questions concerning medical records, protected health information, or our medical privacy practices, please review our Notice of Privacy Practices or contact the Privacy Officer.